We’re excited to announce our recent partnership with Move Concierge, a trusted brand helping homebuyers quickly and seamlessly set up utilities, internet, security, and more—all through referrals from real estate and mortgage professionals.
With more than 16 years in business and thousands of daily referrals, Move Concierge has built its reputation on one core promise:
Make the partner look like a rock star!!!
And they’ve delivered.
But with that volume comes a challenge.
The "Cold-Start" Problem
Move Concierge receives over 500 referrals per day, often with little more than a name, phone number, or email address.
That lack of context makes it difficult for their concierge team to deliver the personal, high-touch experience their brand is known for—especially on the first interaction.
And in a partner-driven business, the first impression matters most.
How Agent Legend Helps
Through our Lead Intelligence platform, Move Concierge now gains real-time insight into every new referral the moment it enters their system.
This allows them to:
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Understand key traits and communication preferences up front
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Match each customer with the most compatible concierge team member
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Build trust and rapport faster
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Deliver a consistent, personalized experience—at scale
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Strengthen the reputation of the partner who made the referral
Why It Matters
98% of Move Concierge’s clients are referred by partners. That means their entire business depends on protecting and enhancing those relationships.
“Our partners are constantly looking for ways to make the customer journey better—but at the same time - they’re also incredibly protective of those relationships.
Move Concierge already delivers a best-in-class experience at one of the most sensitive moments in homeownership. This partnership is a testament to their commitment to making it even better.
Personalization is no longer a ‘nice to have’—it’s a competitive advantage. And we’re proud to help enable it.”
— Steve Gerten, CEO, Agent Legend
This partnership marks another step in Agent Legend’s mission to help businesses deliver more human, more relevant, and more impactful customer experiences—from the very first touchpoint.
Want to see how Lead Intelligence could help your team deliver smarter, more personalized engagement—at scale?
👉 Schedule a meeting with our team
